Upgrade the Shopping Journey in Your E-Commerce Platform
With our Virtual Shopping Assistant Accelerator to build your personalized guide for seamless, informed & friendly online experiences
Introducing our accelerator for building bespoke and custom Generative AI-based conversational Virtual Shopping Assistants for your E-Commerce Platform.
We build custom Virtual Assistants for your e-commerce stores to overcome decision fatigue, provide real-time guidance, and personalized product recommendations, and an engaging in-store-like interaction.
Built with the Latest and Stabilized Gen AI Models
Open Source with No License Cost
Suitable for Both Web and Mobile Apps
Faster Time to Market
Deploy on Your Infrastructure
Features of our Virtual Shopping Assistant Accelerator
A Virtual Shopping Assistant serves as a virtual guide, enhancing the overall shopping journey. By bridging the gap between online and offline experiences, Virtual assistants built with Xcelore’s accelerator introduce proactive engagement to reduce abandonment, simulate in-store assistance, and provide an engaging visual presentation.
Assistance for Indecisive Shoppers
Proactive Engagement and Cart Recovery
Intuitive Natural Language Interaction
Personalized Product Recommendations
Recommendations on Purpose, Occasion or Demography
It works with all type of Ecommerce Platforms from Apparel to Appliances
Build Virtual Shopping Assistant with 
Challenges Solved by Virtual Shopping Assistants
E-commerce faces challenges such as high cart abandonment rates, subpar search experiences, and generic displays. Shoppers encounter decision fatigue, lack personalization, and have limited real-time assistance.
High cart abandonment rates.
Lack of empathy, human-friendly engagement, and social interaction.
Poor performance of declarative and rule-based chatbots.
Poor search experiences due to customers' difficulty articulating search criteria.
Absence of search results and recommendations tailored to preferences, occasions, or demographics.
Enrich your e-commerce experience with a Generative AI-powered Virtual Shopping Assistant
With a staggering 70.19% cart abandonment rate and $18 billion in lost revenue annually, our AI-driven virtual shopping assistant tackles issues of overwhelming choices, lack of personalization, and limited assistance, ensuring a seamless shopping experience.
Technology we used
A solution which is built with open-source yet time-tested technologies and models.
Related Blogs
Frequently Asked Questions
Why do online shoppers abandon their carts, and how does a Virtual Shopping Assistant address this issue?
Online shoppers abandon carts due to overwhelming choices, lack of personalization, and poor search experiences. A virtual shopping assistant provides real-time decision support, and personalized recommendations, and engages proactively to reduce cart abandonment by asking for help, making the shopping journey more user-friendly.
What end-user problems does the Shopping Assistant solve related to cart abandonment and social interaction in online shopping?
The Shopping Assistant is designed to alleviate common frustrations for online shoppers such as feeling overwhelmed by choices, experiencing a lack of personalization, and struggling with limited assistance in decision-making. It helps users by providing personalized recommendations, tailored guidance, and virtual assistance to enhance their shopping experience and make informed decisions.
How does Virtual Shopping Assistant help indecisive shoppers during the online shopping process?
Xcelore’s Virtual Shopping Assistant guides indecisive shoppers through product options based on preferences, reducing frustration and increasing the likelihood of conversion. It offers personalized assistance, helping users make informed choices.
Why do you need a Virtual Shopping Assistant for your e-commerce platform?
Let’s discuss them with some pointers –
- Increased customer engagement and conversion.
- Reduced shopping journey abandonment & cart abandonment rates.
- Enhanced personalization.
- Data-driven insights.
- Differentiation and brand image.
- Enhanced user loyalty.
Is there any license fees associated with using Accelerator ?
No, there are no license fees associated with using Exei. Xcelore does not claim the Intellectual Property Rights or Copyright of the custom Virtual Assistant built for its customers using the accelerator solution & framework of Exei.
What is the benefit of using our accelerator to build Virtual Shopping Assistants?
The following are some of the benefits:
- Reduced time to market.
- Reduced cost of development due to reusable components or accelerators.
- Robust solution with underlying models and components tested on a variety of use cases.
- Efficiently trained models and precise results.
- Post-implementation support, maintenance, and enhancement provided by Xcelore.
Where is this Virtual Shopping Assistant deployed, and what are the associated infrastructure costs?
We build bespoke Virtual Shopping Assistants tailored to your custom needs. The solution can be deployed on the infrastructure of your preference. It works well on On-Prem as well as any Cloud environment. The infrastructure requirements and sizing are shared after understanding the specific customer requirements. The models require GPUs to run.
How does the Virtual Shopping Assistant understand and respond to user queries, making the search experience more intuitive?
 Xcelore’s Virtual Shopping Assistant uses intuitive natural language interaction, understanding and responding to user queries conversationally. This feature enhances the search experience, especially for users who struggle with traditional search queries.
Can the Virtual Shopping Assistant adapt to users' evolving preferences, and how does it enhance user loyalty?
Yes, the Virtual Shopping Assistant continuously learns from user interactions, adapting to evolving preferences over time. This personalized experience enhances user satisfaction and loyalty, creating a seamless and tailored shopping journey.
